our story

From humble beginnings, we have always been an agency dedicated to our customers' customers. Marketing focused on success through business growth and engagement in everything we do.

Our speciality is to bring together a marketing mix that is tailored to be the right one for each customer. We help luxury hospitality destinations, celebrity nightclubs, Michelin star restaurants, critically acclaimed DJs and globally recognised brands to push their marketing beyond their own expectations and to deliver exceptional results for them and their customers.

For over two decades our directors have been at the forefront of digital marketing. Growing an email marketing business from a small back bedroom to over 40,000 active accounts and founding a full stack creative and marketing agency in 2015. An agency with a presence in London, the nation's capital and also in Exeter, one of the UK's fastest growing cities, perfectly positioned to deliver fast growing marketing strategies for our customers.

Cirque le Soir - Brand dominance in all digital channels

Chilli Twist have taken the time to really understand the needs of our unique nightclub brand that is Cirque le Soir. As a result they have been able to deliver a digital marketing strategy that month after month brings in hundreds of booking enquiries. I would highly recommend them, these guys know their stuff!

Charlie Allen – Brand Director Cirque le Soir


Nightclub Table Bookings


Luxury Chalet Nights

A passion for all things creative is at the heart of everything at Chilli Twist

A background in hospitality, 20 years of creating compelling marketing strategies and a passion for all things creative has led us to Chilli Twist.

Our customers all have one thing in common, a desire to drive more business through digital marketing.

With a vertical focus, that enables us to get deeply involved across multiple aspects of a customer's business, we are able to help deliver on that desire.


Chilli Twist grew out of the needs of our customers.

We saw so much digital marketing being done badly that we wanted to deliver more than just email marketing to our customers which we had done for 20 years through our sister company, NewZapp.

Once we launched, in 2015, our customers quickly began asking for more assistance with their marketing both digital and traditional. Since then we have established ourselves as the marketing agency that gets results including becoming an award winning agency in 2018 .